Privacy and Security
PRIVACY AND SECURITY POLICY
This Privacy and Security Policy has been prepared in order to explain the procedures and principles regarding the processing of users’ personal data and payment security within the scope of the services offered through the www.demsaystore.com website.
1. Data Controller
Your personal data is processed by Demsay Elektronik San. ve Tic. A.Ş. in its capacity as the data controller, in accordance with the Law No. 6698 on the Protection of Personal Data (“KVKK”).
2. Collected Personal Data
Within the scope of benefiting from the services offered through DemsayStore, the following personal data may be processed:
First name, last name
Email address
Phone number
Delivery and invoice address
Republic of Türkiye (T.C.) Identification Number or Tax Identification Number
Order and payment information
3. Purposes of Processing Personal Data
The collected personal data;
To carry out order processes
To perform invoicing and current account transactions
To fulfill legal obligations within the scope of the Tax Procedure Law and relevant legislation
To manage customer relations and support processes
To develop site services
are processed for these purposes.
4. Processing of T.C. Identification Number and Tax Identification Number
During order processes, in accordance with the relevant legislation, where necessary, for the purpose of issuing an invoice and keeping accounting records in compliance with the legal regulations, the T.C. Identification Number or Tax Identification Number may be requested.
This information is processed only for the purpose of invoicing and fulfilling legal obligations, is not used for any other purpose, and is not shared with third parties other than authorized institutions as required by legislation.
5. Transfer of Personal Data
Your personal data;
Within the scope of requests from authorized public institutions and organizations
For the purpose of fulfilling legal obligations
may be transferred to a limited extent. Apart from this, no transfer is made to third parties.
6. Data Security
Demsay Elektronik San. ve Tic. A.Ş. takes the necessary technical and administrative measures to ensure the confidentiality and security of personal data.
Only the users themselves can access the information entered into the system by users, and this information can be updated only by the user.
7. Payment Security
The credit card and payment information used during payment transactions is never stored on the servers of Demsay Elektronik San. ve Tic. A.Ş. or the service providers.
All payment transactions are carried out between the bank and the user’s device over secure connections.
8. Your Rights Under the KVKK
Pursuant to Article 11 of the KVKK, users;
To learn whether their personal data is processed
If processed, to request information regarding it
To learn the purpose of processing and whether it is used in accordance with that purpose
To request the correction of personal data that has been processed incompletely or incorrectly
To request deletion or destruction within the framework of the legal conditions
To object to the analysis of processed data through automated systems
To request compensation for damages in case they suffer damage due to unlawful processing
have these rights.
9. Application
You may submit your requests regarding your personal data to Demsay Elektronik San. ve Tic. A.Ş. in writing or electronically. Applications will be evaluated within the scope of the legislation and responded to within the legal time limits.
